Team Lead, SOC
November 2023 — PresentNCC Group Ltd
- Lead a SOC team within a high-profile project, joining early to help define operational standards.
- Developed standard playbooks for out-of-hours coverage, escalation, and onboarding.
- Conduct regular 1:1s, providing mentorship and tracking analyst growth.
- Interview and onboard new analysts as the SOC expands.
- Collaborate across teams to align detection, incident response, and service management processes.